{"id":208,"date":"2026-05-18T19:04:02","date_gmt":"2026-05-18T16:04:02","guid":{"rendered":"https:\/\/zalebs.com\/news\/nigerias-cbn-fee-update-spurs-customer-backlash-over-higher-atm-charges\/"},"modified":"2026-05-18T19:04:02","modified_gmt":"2026-05-18T16:04:02","slug":"nigerias-cbn-fee-update-spurs-customer-backlash-over-higher-atm-charges","status":"publish","type":"post","link":"https:\/\/zalebs.com\/news\/nigerias-cbn-fee-update-spurs-customer-backlash-over-higher-atm-charges\/","title":{"rendered":"Nigeria\u2019s CBN Fee Update Spurs Customer Backlash Over Higher ATM Charges"},"content":{"rendered":"<p>Nigerian bank customers are voicing concern following the start of a revised fees framework issued under guidance from the Central Bank of Nigeria, with attention focused on higher costs tied to ATM services. The new regime follows a central bank circular that adjusted several charges affecting everyday banking, including an increase in the price of getting an automated teller machine card.<\/p>\n<h2>Key takeaways<\/h2>\n<ul>\n<li>The Central Bank of Nigeria raised the ATM issuance fee to 1,500 naira from 1,000 in its updated charges guidance.<\/li>\n<li>Banks were also instructed to remove maintenance fees on naira-focused cards as part of the changes.<\/li>\n<li>The reviewed charges are expected to begin on May 1, 2026.<\/li>\n<li>The Bank Customers\u2019 Association of Nigeria warned that customers could still face higher overall costs, particularly around the ATM-related increase.<\/li>\n<li>The directive was announced by the apex bank last week, and customer reaction intensified after the rollout.<\/li>\n<\/ul>\n<h2>CBN revises fee schedule for card and ATM services<\/h2>\n<p>The policy change comes from a central bank circular titled \u201cGuide to Charges by Banks and Other Financial Institutions,\u201d which outlined adjustments to bank and financial service fees. One of the most noticeable changes is the increase in the charge for issuing automated teller machine cards, which moved upward to 1,500 naira from 1,000.<\/p>\n<p>Alongside the ATM issuance adjustment, the central bank directed institutions to eliminate maintenance charges on cards that are tied to naira-dominated usage, along with other reviewed fees. These updates are scheduled to take effect from May 1, 2026, giving banks time to align their pricing and billing systems with the new instructions.<\/p>\n<h2>Customer group questions whether the changes reduce costs<\/h2>\n<p>In response to the rollout, Uju Ogunbunka, president of the Bank Customers\u2019 Association of Nigeria, said consumers are likely to encounter additional charges due to the upward revision of the ATM issuance fee. He argued that while some charges are being removed\u2014specifically maintenance fees on certain cards\u2014the increase in another key fee could leave customers worse off overall.<\/p>\n<p>Ogunbunka said the policy\u2019s cost-saving intent is unclear. \u201cConsumers will suffer more charges, but if the intention is to scrap the maintenance charge, which happened to be lower, then it makes the policy not plausible,\u201d he said in comments made on Monday.<\/p>\n<p>The central bank\u2019s directive on new bank charges was announced last week, setting off debate among customers as the changes begin to filter through banking channels and fee schedules.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nigerian bank customers are voicing concern following the start of a revised fees framework issued under guidance from the Central Bank of Nigeria, with attention focused on higher costs tied to ATM services. The new regime follows a central bank circular that adjusted several charges affecting everyday banking, including an increase in the price of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":207,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"CBN Fee Update: Nigeria ATM Charges Rise, Banks React","_yoast_wpseo_metadesc":"Nigeria\u2019s CBN has updated fees, pushing up ATM charges and card costs\u2014sparking backlash from customers and prompting banks to expl","mma_seo_breadcrumb_text":"","mma_seo_breadcrumb_url":"","mma_seo_breadcrumb_hide_ui":"","mma_seo_breadcrumb_labels":[],"footnotes":""},"categories":[5],"tags":[],"class_list":["post-208","post","type-post","status-publish","format-standard","has-post-thumbnail","","category-business"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CBN Fee 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