Nigeria’s Presidential Enabling Business Environment Council (PEBEC) says nearly all government agencies it monitors are now meeting basic expectations for how quickly they respond to business enquiries and deliver services on schedule. Director General Princess Zahrah Audu made the assessment public in Abuja while briefing journalists on efforts to improve the ease of doing business in the country.
Nearly all agencies are meeting response expectations
Audu said PEBEC’s latest review shows that 98% of the 69 ministries, departments, and agencies (MDAs) under its monitoring have effective response mechanisms.
She said the council’s findings point to wider gains in government responsiveness, transparency, and compliance with service delivery timelines across the country.
Looking ahead to the next monitoring period, Audu stated that from 2025 into 2026, the government can “boastfully” report that 98% of the 69 MDAs being tracked are very responsive—adding that businesses and stakeholders receive timely feedback by phone or email.
What the council says has improved
In her remarks, Audu described the practical changes businesses should notice from agencies’ improved performance, particularly around communication and delivery schedules.
- She said that if someone calls an agency, they receive a timely response.
- She said that when emails are sent, agencies respond within appropriate timeframes.
- She said that agencies are delivering services within prescribed timelines, reflecting stronger adherence to expected schedules.
Reforms attributed to President Tinubu’s administration
Audu linked the improvement to reforms introduced under President Bola Ahmed Tinubu’s government.
She said the approach has emphasized support and capacity-building rather than punishment, explaining that the program focused on giving agencies technical assistance to strengthen performance instead of relying on a “naming-and-shaming” strategy.
According to Audu, the council’s role is to address weaknesses affecting the business environment by identifying gaps and working directly with MDAs to build solutions.
- She said PEBEC aims to fix challenges that undermine the business environment.
- She said that when gaps are found, the council works with agencies to provide technical help.
- She said the goal is to create solutions that improve Nigeria’s ease of doing business.
