Uber in recent years has not done well in terms of its PR when it comes to the matter of how safe it is to be driven by male drivers and its inflated costs. One ZAlebs that has had enough bizarre and awkward experiences with the app is Anele Mdoda who has continually called out the app for its lack of care for its clientele.
Read more: Shimza And Athi Geleba Go Social Media Official
Read more: Shimza And Athi Geleba Go Social Media Official
Back in June 2022, when the story broke out of passengers who were assaulted by an Uber driver, Mdoda was the one to spearhead the charge to have Uber hold its drivers accountable. This is as Uber does not have physical offices that deal with customer care. As such, all its customers have to depend on its hotline and online support system, which has failed dismally in addressing the matters.
As such, it is no surprise that the recent scam conducted by Uber drivers has now started to affect our ZAlebs, and they are taking the matter to social media to call out the app. This time it was Shimza over the recurring Uber Food scam.
Shimza records Uber driver for non-delivery scam
It seems that even our ZAlebs are not exempted from the recent scam conducted by Uber drivers. Specifically, Uber Food drivers.
This is as Uber Food will confirm your order, confirm the driver and that they are picking up your meal. They will share the driver driving to your location and confirm his arrival. However, upon going to meet your driver to collect your food, you find that they are not there.
This is as Uber Food will confirm your order, confirm the driver and that they are picking up your meal. They will share the driver driving to your location and confirm his arrival. However, upon going to meet your driver to collect your food, you find that they are not there.
When attempting to call the driver, they ignore your calls. A tell-tale sign that they have driven off with your meal. As Uber does not provide cash refunds and even if they did, they are not immediate. Therefore, your choice is to starve or order food again and decide to either trust the next driver or fetch it yourself.
This is what almost happened to Shimza with his KFC meal. However, the beauty of staying at an estate, the driver was prevented from exiting the estate when he attempted to drive off with the meal. Upon confronting the driver, he lied and asserted that Shimza cancelled the meal while knowing that he could get away with the meal because this was his last trip for the day.
Upon sharing his harrowing story of how he almost did not get his food. Other ZAlebs used the comments section of his post to highlight similar experiences that they had in the past. This includes Warras the Shady Lurker who lost out on his R800 worth of a Turn ‘n Tender meal due to a similar experience.
While it might seem that Shimza believed that Uber might act if he brought the matter up on social media. It seems that the app remains undefeated in doing the bare minimum as it apologised and offered him the same “refund” it offers the rest of its disgruntled customers.
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